Need Remote Computer Support?
Whether you're in a time crunch or in crisis, we have a knowledgeable support team there to help. We can help you solve your computer or network problems on the spot remotely or work with you to develop a long-term plan to be productive while working from home. Call today - it could make a difference for your tomorrow.
Bamboo Partners makes working remotely easy and secure for your organization.
While the world is focusing on COVID-19, we want to provide information to help you ensure that the wellness of your employees, clients, and vendor partners remain intact while still accomplishing your business needs. Like your organization, Bamboo Partners is closely monitoring the situation and staying on top of the latest developments. Bamboo Partners provides remote work technology solutions for businesses of all sizes.
If your organization is considering a remote work strategy, Bamboo Partners team of experienced specialists are prepared to assist and support you in implementing a work from home plan for your employees.
Working remotely can have the same functionality as being in the office. Whether you need to hold a video conference or access, print, and process files remotely, let Bamboo Partners help your business make remote work easy and efficient.
Bamboo Partners takes pride in providing world-class service to our customers. During these difficult times, we will continue to do everything in our power to go above and beyond your expectations. If COVID-19 is forcing your business to work from home then contact Bamboo Partners for all of your remote office technology solutions.
For more information regarding a remote office technology strategy, please use our contact us page.
Remote Computer Service and Repair
Oftentimes, a simple eyes-on approach is all it takes to correct a simple error or answer a question you may have. Bamboo Partners can remote in to your computer while you are on the phone with one of our knowledgeable staff members who will answer your questions and fix those pesky little errors that occasionally pop up. Remote support is usually quicker to get your issue resolved as well! For information on getting remote support, please use our contact us page.
Working From Home with Teamviewer
Teamviewer is a great, free remote-access tool (for non-commercial use). Teamviewer is easy to get setup and running with secure remote-access to your remote computer. For you to get this running, you’ll need to download, install and properly configure it on your work/remote computer. You’ll then need to install it on the computer you are going to access work from.
Installation / Configuration of Teamviewer
You’ll need to download Teamviewer on both your “From” and “To” computer (aka host / Client). You can get it from https://www.teamviewer.com/en-us/teamviewer-automatic-download/
Install the software on your Host/Work computer
Choose the option for unattended access – and personal/non commercial in our example.
Hit the finish/install button
Setup a good strong password in the unattended access window that pops up
Note your ID. You MUST know this to connect into the computer.
On your home computer, or whatever computer you are “dialing from”; download and install teamviewer. Since you are not needing to connect INTO the home computer, you can simply choose the default install without the unattended access.
Once all that is done you’re ready to rock! You simply open teamviewer on your home computer, then on the right hand side enter the ID of your office computer, hit connect and type in the password. You now have access to everything on the office computer, as if you were sitting in front of it.