Microsoft Certified Professional
CompTIA A+ Certified
We are proud to be a Gillware Data Recovery Affiliate Partner

Technology Support


 Specializing in:

Computer Consulting • Computer Repair • Computer Installation

Joomla! Website Design • Business Analysis • Infrastructure Design • IT Strategy

Network Design • Network Administration • Network Management

Requirements Identification • System Design • Technology Deployment

 IT Architecture • Disaster Recovery Administration • Physical and Logical Security

Emergency Preparedness Training and Instruction • Business Continuity Planning • Crisis Management


Consultation by appointment
Onsite, In-House and Remote Support available

 

In North Carolina: Wilkes County, Caldwell County, Surry County, Yadkin County,

Watauga County, Ashe County, Alleghany County,

Iredell County, Davie County and Mecklenburg County areas

 

In Connecticut: Fairfield County, New Haven County and Litchfield County areas

Other areas by arrangement

To submit a support ticket, you must be a registered user and logged in to our website.

For new clients, please sign up using the link in the "Client Login" box on the top right.


 

Need Computer Support?

Whether you're in a time crunch or in crisis, we have a knowledgeable support team there to help. We can help you solve your computer or network problems on the spot or work with you to develop a long-term plan to maximize your technology infrastructure. Call today - it could make a difference for your tomorrow.

Networking Services

Whether you your current system is providing all the services you need or you are looking to update your current network, there is always new information technology that can help you succeed and improve your employee's and your home's productivity. Our well-trained experts can help you design the right network for your business and home.

Computer Service and Repair

When computers on your network are down, you are losing time and money. Whether it is internal malfunctions or software problems, we have trained IT experts on hand to get your system back on track. We have the technology and services to help you with any problems you may have.

Systems Integration

More than just fixing it, we work with our clients to understand their goals and we have a clear vision of how to integrate today's technology to help meet those goals. Whether using emerging technologies or a tried and true solution, our focused technical capability will solve industry-specific or shared enterprise problems. We help organizations cross into the realm of high performance at an accelerated pace.

Wireless Networking

In today's high speed business culture, "anytime, anywhere" network access is a must. We will work with you to set up the network that will meet all of your needs either at the office, on the road or at your home.

Website Design

Bamboo Partners™ specializes in website design using the Content Management System (CMS) called Joomla!

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla! is an open source solution that is freely available to everyone.

Online Support Ticket System

Our online support ticket system is available 24 hours a day, 7 days a week. Average response time during normal business hours is anywhere from almost instant to 8 hours. Outside of normal business hours our average response time is longer, but usually not more than 24-48 hours. We also offer a "Priority Support" category which has an average response time of 4 hours or less at all times.


To allow us to connect to you for a remote support session,

download and run the program below:


 

Client Login

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